Email us
Best for anything specific to your store. Median first reply is under three hours on weekdays.
support@shopyra.appContact
Talk to the people who build the apps
No tiered support queue and no chatbot. Whoever answers can read the code and, usually, fix the thing.
Send us a message
Include your store URL and we can usually answer in one round trip.
In-app chat
Already installed an app? The chat widget in the app admin puts your store details in front of us automatically.
Open Shopify adminSay hello publicly
Feature requests and general product chat happen here, and other merchants often chime in.
@shopyraappResponse times
- Weekdays
- Under 3 hours
- Weekends
- Same day
- Critical storefront issues
- Under 1 hour