Multi-agent panel with live status
Add every agent with a photo, name, role and live availability. Shoppers see who is online and choose who to contact.
Conversion
TapTalk — Multi Agent WhatsApp
Show multiple WhatsApp agents on your store. Shoppers pick who to chat with — sales, support or returns.
No WhatsApp Business APINo approval waitAny WhatsApp number
- Pricing
- Free to install
- Category
- Conversion
- Platform
- OS 2.0 app blocks
- Status
- Live on the App Store
What TapTalk does
Show your whole team on WhatsApp, not just one agent. Add multiple agents with photos, names, roles, and live availability. Shoppers see exactly who's online and pick who to talk to — sales, support, or returns. Smart routing places relevant agents on your product, cart, and order pages automatically. Every chat opens pre-filled with the product name or order details, so context is never lost. No WhatsApp Business API. No approval wait. Works instantly with any WhatsApp number.
- No WhatsApp Business API
- No approval wait
- Any WhatsApp number
- 19 languages
Smart routing & auto-open triggers
Matched agent, matched page, matched moment — relevant agents appear on your product, cart and order pages automatically.
Shopify context in every message
Chats open pre-filled with the product, order and cart details, so context is never lost between the page and the conversation.
After-hours lead capture & GDPR consent
Capture leads when nobody is online, with a built-in consent step and 19 languages included.
Analytics & Shopify Flow
See what the widget actually does for you, and trigger Shopify Flow from chat events.
Full widget customisation
Position, colours, copy and behaviour are all configurable from the app — no code needed.
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Get started free
Try TapTalk on your store
One-click install from the Shopify App Store, no theme code to touch, and a clean uninstall if it turns out not to be for you.
- Free to install
- OS 2.0 app blocks
- No code required