# TapTalk — Multi Agent WhatsApp

> Your customers already use WhatsApp. Why not make it a natural part of your Shopify shopping experience?

## At a glance

- Category: Conversion
- Status: Live on the App Store
- Pricing: Free to install
- Page: https://shopyra.app/apps/taptalk
- Shopify App Store: https://apps.shopify.com/taptalk

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## Meet Taptalk — Turn WhatsApp Into a Better Customer Support & Sales Channel 💬

Your customers already use WhatsApp. Why not make it a natural part of your Shopify shopping experience?

**Taptalk – Multi Agent WhatsApp** lets Shopify merchants connect their entire team to their storefront, so shoppers can choose the right person to talk to — whether that’s **Sales, Support, Returns, or another team member.**

Instead of sending every customer to a single WhatsApp number, Taptalk gives your team a smarter way to manage customer conversations.

## What makes Taptalk different?

### Multi-Agent WhatsApp

Show multiple team members with their names, photos, roles, and live availability. Customers can choose who they want to contact.

### Smart Routing

Automatically show relevant agents based on the page a customer is viewing. Product, cart, and order pages can connect shoppers with the right person at the right moment.

### **Shopify Context in Every Chat**

Product names, cart information, and order details can be pre-filled in WhatsApp messages, helping your team understand the customer’s context immediately.

### Smart Triggers

Create auto-open triggers based on the page, timing, or customer journey to start conversations when they’re most relevant.

### After-Hours Lead Capture

Even when your team is offline, Taptalk can help capture potential leads instead of simply leaving customers without an option.

### Built for Global Stores

With GDPR consent features and **19 built-in languages**, Taptalk is designed for stores serving customers across different markets.

### Fully Customizable Widget

Customize the WhatsApp widget to fit your storefront without touching code.

### Analytics + Shopify Flow

Track engagement with analytics and connect Taptalk with Shopify Flow for more powerful workflows and automation.

And there’s an important advantage: **Taptalk doesn’t require the WhatsApp Business API or a lengthy approval process.** It works with regular WhatsApp numbers. ([Shopify App Store](https://apps.shopify.com/taptalk))

## Simple pricing

**Pro — $4.99/month**
or **$39.99/year** — save 33%

The Pro plan includes the full analytics dashboard, visual widget designer, and a **7-day free trial**.

If you’re running a Shopify store where customers frequently need help choosing products, checking orders, asking questions, or contacting your team, **Taptalk can turn WhatsApp into a more organized and conversion-focused part of your storefront.**

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Publisher: Shopyra (shopyra.app). Not affiliated with Shopify Inc.
Contact: hello@shopyra.app